Marnie Baker
Managing Director Bendigo ANd Adelaide Bank
Marnie’s 3 Key Success Factors:
Authenticity My unifying quality is authenticity. I am proud to have always remained true to who I am throughout the course of my career. I see it as my personal and professional responsibility to encourage authentic behaviour and dialogue which in turn drives Bendigo and Adelaide Bank’s integrity and high-levels of trust.
Curiosity A natural burning desire to always ask questions, challenge the norm, learn and always improve, my innate curiosity aligns with Bendigo and Adelaide Bank’s long-proven innovative advances and practices.
Resilience Resilience is overcoming the challenges of an ever-changing reality. In my 30 years in the industry, my resilience has seen me successfully navigate a variety of industry challenges and has enabled me to anticipate and manage change and disruption, and evolve beyond it.
Marnie is Managing Director of Bendigo Adelaide Bank. She is the daughter of a dairy farmer and she is proud of where she has come from as it has instilled the values that make Marnie who she is today. I was impressed that she was promoted from Chief Customer Officer - meaning that she arguably has a better understanding of her organisations customer interface than any other bank leader in the country. Based in Bendigo and married with three sons, Marnie has been with the Bendigo and Adelaide Bank Group since 1989 and an Executive of the Bank since 2000. She was appointed Managing Director in 2018.
Marnie has 30 years’ experience in financial services, specifically Retail Banking, Trustee and Custodial Services, Financial Planning, Insurance, Funds Management, Treasury, Risk and Compliance, Payment Systems, Information Technology, Change Management, Social Media and Digital Technologies, Legal and Human Resources.
Marnie holds a Bachelor of Business (Accounting) from Latrobe University and is a member of the Australian Society of Certified Practicing Accountants, member of the Australian Institute of Company Directors and a Senior Fellow of the Financial Services Institute of Australasia.
Marnie is a Director of Bendigo and Adelaide Bank Limited, Rural Bank Limited and sits on the Advisory Board of the Australian Centre for Financial Studies, Australian Bankers Association, Business Council of Australia, and Mastercard Asia Pacific Advisory Board. Marnie is also a member of Corporate Executive Women.